Responsible Gaming
at krikrya
Gambling should always be an enjoyable form of entertainment. krikrya is committed to providing every player in Bangladesh with the tools, information, and support needed to stay in control and gamble responsibly.
Set daily, weekly, or monthly deposit limits on your krikrya account to keep your spending within a budget you are comfortable with.
Temporarily or permanently exclude yourself from krikrya if you feel gambling is becoming problematic. Our team will action your request promptly.
Take a short break from gambling with our time-out tool. Pause your account for 24 hours, 7 days, or 30 days without permanently closing it.
Enable periodic on-screen reminders showing how long you have been playing and how much you have wagered, helping you stay aware of your session.
Review your complete betting and transaction history at any time from your account dashboard to maintain full visibility over your gambling activity.
Our dedicated support team is available around the clock to assist with responsible gaming requests, account queries, and personal welfare concerns.
Our Commitment to Responsible Gaming
At krikrya, responsible gaming is not an afterthought — it is a fundamental part of how we operate. We believe that betting and casino games should be a fun, voluntary, and controlled activity. Our platform is designed to give players in Bangladesh the tools and awareness they need to make informed decisions about how they gamble.
krikrya actively invests in player protection systems, staff training, and ongoing monitoring to identify and respond to signs of problem gambling. We do not target vulnerable individuals, and we do not encourage players to chase losses or increase their stakes beyond what is comfortable for them.
We recognise that for a small proportion of players, gambling can stop being entertainment and start becoming a problem. krikrya is committed to providing practical, accessible support to anyone who finds themselves in that situation. Whether you need to set a deposit limit, take a break, or permanently close your account, our team is here to help — without judgment.
Age Restriction and Verification
krikrya enforces a strict minimum age of 18 years for all registered players. Gambling by individuals under the age of 18 is prohibited on our platform without exception. This policy applies to all Bangladesh-based players regardless of the game type — sports betting, live casino, slots, Andar Bahar, or crash games.
During the account registration process, all players are required to confirm that they are 18 years of age or older. krikrya reserves the right to request identity verification documents — including a National ID Card (NID), passport, or birth certificate — at any stage of the account lifecycle. Where a player's age cannot be satisfactorily verified, their account will be suspended and any pending withdrawals placed on hold until verification is completed.
Any account found to be registered by or actively used by a person under the age of 18 will be permanently closed immediately. Any funds deposited by a minor will be returned to the original payment source after deducting the value of any bonuses claimed. krikrya will not pay winnings to underage players under any circumstances.
Responsible Gaming Tools
krikrya provides a range of practical tools that allow players to manage their gambling activity and set personal boundaries. These tools are available to all registered players at no charge and can be activated or adjusted by contacting our support team at support@krikrya.
Deposit Limits
Set a maximum amount that can be deposited into your krikrya account over a defined period — daily, weekly, or monthly. Once a deposit limit is set, it takes effect immediately. Requests to increase a limit are subject to a 24-hour cooling-off period before the increase applies. Requests to reduce a limit take effect immediately.
Session Time Limits
Restrict the amount of time you can spend on krikrya in a single session or per day. When your session limit is reached, you will be automatically logged out and will not be able to log back in until the limit period resets. This tool is especially useful for players who find it easy to lose track of time while playing.
Time-Out (Short Break)
Take a temporary break from krikrya without permanently closing your account. Time-out options are available for 24 hours, 7 days, or 30 days. During a time-out period, you will not be able to log in, place bets, or access casino games. Your account balance will be preserved and your account will reactivate automatically when the period ends.
Self-Exclusion (Extended Break)
Request a self-exclusion period of 6 months, 1 year, or 5 years if you feel that a longer break from gambling is necessary. During self-exclusion, your account is fully suspended and you will not receive any marketing communications from krikrya. Self-exclusion periods cannot be reduced or cancelled once activated — please consider this carefully before requesting.
Loss Limits
Set a cap on the maximum amount you are willing to lose over a given period. Once your loss limit is reached, krikrya will prevent you from placing further bets until the limit period resets. This tool helps players avoid chasing losses and protects against unexpected large financial impacts.
Reality Check Reminders
Receive pop-up notifications at regular intervals (e.g., every 30 or 60 minutes) displaying your current session duration and net wagering activity. These reminders are designed to keep you informed and in control, so you can make a conscious decision to continue or stop playing based on current facts rather than emotion.
Recognising Problem Gambling
Problem gambling — sometimes referred to as gambling disorder — occurs when gambling behaviour becomes compulsive and starts to negatively affect a person's finances, relationships, mental health, or daily life. Recognising the early warning signs is an important first step towards getting help.
Ask yourself the following questions honestly. If you answer "yes" to several of them, you may be experiencing problem gambling behaviour and should consider using one of krikrya's responsible gaming tools or seeking external support.
- Do you gamble with money set aside for essential bills, rent, food, or family expenses?
- Do you find yourself placing larger and larger bets to get the same level of excitement?
- Do you chase losses — continuing to gamble in an attempt to win back money you have already lost?
- Have you lied to family members, friends, or employers about how much you gamble or how much you have lost?
- Do you feel restless, irritable, or anxious when you are not gambling, or when you try to cut down?
- Have you borrowed money, sold possessions, or taken out loans specifically to fund gambling?
- Do you think about gambling constantly — planning your next session, reliving previous wins and losses?
- Has gambling caused problems with your relationships, job, education, or overall wellbeing?
- Have you tried unsuccessfully to cut down or stop gambling on your own?
- Do you use gambling as a way to escape from stress, depression, anxiety, or other personal problems?
Answering "yes" to three or more of the above questions is a strong indicator that gambling may be causing harm. krikrya encourages any player who identifies with these warning signs to take immediate action — whether that means setting a deposit limit, taking a time-out, requesting self-exclusion, or contacting a specialist support organisation.
Self-Exclusion and Account Closure
Self-exclusion is one of the most effective tools available to players who feel that their gambling has become problematic. krikrya takes all self-exclusion requests extremely seriously and will action them as quickly as possible.
How to Request Self-Exclusion:
- Send an email to support@krikrya with the subject line "Self-Exclusion Request".
- Include your registered username or email address and specify the exclusion duration: 6 months, 1 year, or 5 years (or permanent closure).
- Our support team will verify your identity and confirm your request within one business hour during operating hours.
- Your account will be immediately suspended. You will not be able to log in, deposit, or place bets for the duration of the exclusion period.
- All marketing communications to your email address will be stopped immediately and will remain stopped for the full exclusion period.
- Any funds remaining in your account at the time of exclusion will be processed for withdrawal to your registered payment method within 3–5 business days.
Self-exclusion periods are irrevocable once activated. krikrya will not process any request to reduce or cancel a self-exclusion period early. After a self-exclusion period expires, reactivation of your account will require you to contact support directly and complete a brief welfare check to confirm that you wish to resume play responsibly.
For players who wish to permanently close their account without a fixed exclusion period, permanent account closure is also available on request. Permanent closure is irreversible — your account cannot be reopened after this option is activated.
Tips for Safe and Enjoyable Play
The majority of krikrya players enjoy gambling as a recreational activity without experiencing any harm. The following tips can help you maintain a healthy and enjoyable relationship with online betting and casino games.
- Set a budget before you play — decide in advance how much you are comfortable spending and stick to it, regardless of whether you are winning or losing.
- Treat gambling as entertainment — think of the money you spend on gambling the same way you think of a cinema ticket or a restaurant meal. It is the cost of the experience, not an investment.
- Never chase losses — if you have reached your budget for the session, stop playing. Chasing losses almost always results in losing more money, not recovering what was lost.
- Take regular breaks — step away from the screen periodically, especially during long sessions. Physical breaks help you maintain perspective and make clearer decisions.
- Do not gamble when emotional — avoid playing when you are stressed, angry, depressed, or under the influence of alcohol. Emotional states impair decision-making and increase the risk of impulsive behaviour.
- Balance gambling with other activities — ensure that gambling does not crowd out other hobbies, social activities, or responsibilities. A balanced lifestyle is key to keeping gambling in its proper place.
- Use your account tools — take advantage of the deposit limits, session timers, and reality checks available on krikrya. These tools exist precisely to make responsible play easier.
- Keep your login credentials private — never share your krikrya username or password with anyone, including friends or family members, to prevent unauthorised or impulsive use of your account.
Support Resources and Contact
If gambling is causing you harm — or if you are concerned about someone else's gambling — do not wait to seek help. krikrya's support team is available 24 hours a day, 7 days a week, and can assist with activating any of the responsible gaming tools described on this page, processing self-exclusion requests, or simply providing information about external support organisations.
To contact krikrya's responsible gaming support team, send an email to support@krikrya with the subject line "Responsible Gaming Request". All responsible gaming enquiries are treated as priority cases and handled with complete confidentiality.
In addition to krikrya's internal support tools, we encourage players who are experiencing serious gambling-related harm to seek assistance from specialist organisations. While krikrya operates in Bangladesh, a number of internationally recognised gambling support services offer online resources, self-help tools, and counselling that are accessible to players worldwide regardless of location.
- Gamblers Anonymous: A fellowship of men and women who share their experience, strength, and hope to help each other recover from problem gambling. Resources available at gamblersanonymous.org.
- GamCare: A leading provider of information, advice, and support for anyone affected by problem gambling. Available online at gamcare.org.uk.
- BeGambleAware: Provides free, confidential support and information for anyone concerned about their gambling or someone else's. Available at begambleaware.org.
- National Council on Problem Gambling (NCPG): Offers a 24-hour helpline and online chat for problem gamblers and their families. Available at ncpgambling.org.
If you are in Bangladesh and require mental health or financial counselling support, please contact your local healthcare provider or community mental health service. krikrya's support team can provide further guidance on finding appropriate local resources if needed.
Protecting Minors
krikrya is an adults-only platform. We take our responsibility to prevent access by minors extremely seriously and maintain robust age verification procedures at account registration and at key points in the account lifecycle, including when processing withdrawals.
Parents and guardians who share a device with children are strongly encouraged to take the following precautions to prevent accidental or deliberate access to krikrya and other gambling websites:
- Use parental control software such as Net Nanny, Qustodio, or built-in device parental controls to block access to gambling-related websites on shared devices.
- Do not save your krikrya login credentials in your browser's password manager on a shared device. Always log out completely after each session.
- Keep payment methods secure. Do not allow children access to bank accounts, mobile banking apps (bKash, Nag ad, Rocket), or cards that are linked to your krikrya account.
- Talk openly with young people about the risks of gambling. Explain that gambling websites are for adults only and that outcomes are based on chance, not skill.
- Report suspected underage accounts to support@krikrya immediately. We will investigate and act without delay.
krikrya will never knowingly market to individuals under the age of 18. Our promotional materials, advertising imagery, and bonus offers are targeted exclusively at adult audiences. If you believe any krikrya marketing has been directed at a minor, please report it to support@krikrya so we can investigate and take corrective action.
Play Responsibly at krikrya
Ready to enjoy our games safely? Set your limits, explore our platform, and remember — gambling is entertainment. Play within your means and have fun.